Frequently Asked Questions
Everything you need to know about your RPM Training Co. gear.
How do I determine the correct size for my jump rope?
To find your perfect fit, stand on the center of the cable with one foot and pull the handles up toward your shoulders. For beginners, the cable ends should reach your armpits. Advanced jumpers typically prefer the cable ends to reach the nipple line.
What is the standard shipping timeframe for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-5 business days via USPS or UPS, depending on your location.
Can I use my speed rope on concrete or outdoor surfaces?
While our ropes are built for durability, using bare steel cables on abrasive surfaces like concrete or asphalt will cause them to fray quickly. We recommend jumping on a rubber gym mat or using a coated cable for outdoor training.
What is your return policy for apparel and equipment?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please note that custom-cut cables are final sale and cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight. Customs duties and taxes are the responsibility of the customer.
How do I maintain my RPM bearing system?
Our patented high-speed bearings are designed to be maintenance-free. However, keeping them free of moisture and fine dust will ensure maximum longevity. If the rotation feels sluggish, a small drop of high-grade bearing oil can be applied.